UpPromote Privacy Policy for Affiliate Marketing System
This Privacy Policy describes how UpPromote collects and uses personal data in relation to our affiliate marketing system and the rights granted to merchants, affiliates, and customers regarding their respective data.
By joining the Affiliate Program, you signify your approval of the terms set out in this Privacy Policy and other terms and conditions. If you do not agree to this Privacy Policy, you must not use the affiliate marketing system.
We may update this Privacy Policy from time to time to reflect changes to our privacy practices or for other operational, legal, or regulatory reasons. By continuing to use our affiliate program after these changes are posted, you agree to the revised policy.
Personal Information Controller
Any personal information provided to or gathered by UpPromote under this Privacy Policy will be stored and controlled by UpPromote, which acts as the data controller.
Legal Bases for Processing
We process personal data under the following legal bases, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA):
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Consent: We obtain your consent for specific purposes where required, such as when signing up for newsletters or promotions.
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Contractual Necessity: We process data to fulfill our contractual obligations with merchants and affiliates, such as providing services and processing payments.
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Legitimate Interests: We process data to improve our services, conduct analytics, prevent fraud, and ensure the security of our systems, which we have determined do not override your privacy rights.
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Legal Obligation: We may process data to comply with applicable laws and regulations.
Under the CCPA, California residents have additional rights regarding their personal data, such as the right to know what personal data is being collected, the right to request deletion, and the right to opt-out of the sale of personal data.
Information Collected from Merchants
When a merchant uses the app, we automatically access certain types of information from your Shopify account, such as your email, first name, last name, and shop information (e.g., shop domain, shop currency, shop address). We collect this information to provide you with our Services, including confirming your identity, contacting you, providing customer support, and delivering advertising and marketing activities.
Information Collected from Affiliates
When an affiliate signs up to join a program, we collect information such as email, personal information, payment details, and social network information. This information helps merchants evaluate an affiliate's background and potential and allows us to process specific activities within the app and contact affiliates if needed.
Information Collected from Customers Visiting Merchant Websites
To track referral orders, when customers visit a merchant's website and make a purchase, the UpPromote system collects order information such as total order amount, order items, and order ID.
About Cookies
Cookies are data files placed on your device or computer, often including an anonymous unique identifier. Cookies are created when a user's browser loads a particular website. The website sends information to the browser, which then creates a text file. Every time the user returns to the same website, the browser retrieves and sends this file to the website's server.
For more information about cookies, including how to disable them, visit allaboutcookies.org.
We use the following types of cookies:
- Essential Cookies: Necessary for the functioning of the affiliate marketing system.
- Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Because cookies allow you to take advantage of some of the affiliate marketing system’s essential features, we recommend that you leave them turned on.
Information Sharing
Ensuring your privacy is important to us. We do not share your personal information with third parties except as described in this Privacy Policy. We may share your personal information with third-party service providers we employ to perform specific functions, such as providing email marketing activity, analyzing data, and other marketing support. Third-party service providers have access to personal information only as needed to perform their functions and must process personal information in accordance with this Privacy Policy.
We may also disclose your personal information to any third party with your prior consent.
Data Security Measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments to ensure data integrity and confidentiality.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. The criteria used to determine retention periods include the nature of the data, the purposes for processing, and legal obligations.
Cross-Border Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect the privacy and integrity of the data. These safeguards may include Standard Contractual Clauses, Privacy Shield certification, or other legally recognized mechanisms.
Use of UpPromote App by Children
The UpPromote app is not intended for children. If you are under 13, you may use the affiliate marketing system only with the supervision of your parent or guardian.
Your Rights
UpPromote understands that you have rights over your personal information and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are using the system and wish to exercise these rights, please contact us at support@cobianusa.com. We may require you to provide acceptable verification of your identity before providing access to such information.
If you are an affiliate and wish to exercise these rights, please contact the merchant you interacted with directly. We serve as a processor on their behalf and can only forward your request to them to allow them to respond.
Contact Information
If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at support@cobianusa.com.